Cognitive-Friendly Design
Clear, simple design elements help guide passengers through the hub’s complex structure. Providing a comprehensive, multi-sensory wayfinding system is essential for users to navigate through mobility hubs, especially for those with disabilities
- Use simple language and pictures on signs. This will help people who are not fluent in the local language or who have difficulty reading.
- Provide maps and guides. These can help people find their way around the hub and to their next destination.
- Use technology to help people find their way. There are many apps and websites that can provide real-time information about transportation options and routes.
- Have staff available to help. This is especially important for people who have disabilities or who need extra assistance.
Sources
- https://accessible-eu-centre.ec.europa.eu/content-corner/digital-library/en-172102021-accessibility-and-usability-built-environment-functional-requirements_en
- https://www.iso.org/standard/71860.html
- https://www.t-l.ch/collectivites/guide-des-amenagements-pour-les-transports-publics-routiers-tl/
- https://www.leitfadenbarrierefreiesbauen.de/fileadmin/downloads/archiv/barrierefreies_bauen_leitfaden_en_bf_version2.pdf
- https://www.vitoria-gasteiz.org/http/wb021/contenidosEstaticos/especial/cea/20190917/Avance_PMSEP_2020_2030.pdf
- https://www.punt6.org/es/books/espacios-para-la-vida-cotidiana/