Training and Education

Staff and contractors at sports centers play a vital role in fostering an inclusive environment. Comprehensive training ensures they are equipped to support all users, regardless of gender identity or ability.

Roadmap outline that can be followed to maintain a staff trained in inclusion and accessibility: regular training in collaboration with local organisations to better understand users' needs.
  • Implement mandatory training on universal design, gender inclusivity, and respectful communication for all staff.
  • Use real-world examples to train staff on how to handle challenging situations in an inclusive and supportive way.
  • Regularly update training materials to reflect feedback from users and advancements in best practices.
  • Train staff to assist users with mobility challenges, language barriers, or other unique needs.
  • Collaborate with local organizations and advocacy groups to better understand and meet the needs of diverse users.
Sources