Wheelchair Accessible Taxis and Ride-Hailing at Mobility Hubs
Mobility hubs should include accessible options for users who rely on taxis, ride-hailing services, or other alternative transport methods.

- Ensure that ride-hailing services at mobility hubs offer accessible vehicles, such as those equipped to carry wheelchairs and other mobility aids.
- Designate specific accessible pickup and drop-off zones for taxis, ride-hailing, and accessible vehicles.
- Install ramped curbs and other necessary infrastructure to support the boarding and alighting of people using mobility aids.
- Provide clear signage and assistance for people who need help arranging accessible transport services from the hub.
Sources
- https://accessible-eu-centre.ec.europa.eu/content-corner/digital-library/en-172102021-accessibility-and-usability-built-environment-functional-requirements_en
- https://www.iso.org/standard/71860.html
- https://www.t-l.ch/collectivites/guide-des-amenagements-pour-les-transports-publics-routiers-tl/
- https://www.leitfadenbarrierefreiesbauen.de/fileadmin/downloads/archiv/barrierefreies_bauen_leitfaden_en_bf_version2.pdf
- https://www.vitoria-gasteiz.org/http/wb021/contenidosEstaticos/especial/cea/20190917/Avance_PMSEP_2020_2030.pdf
- https://www.punt6.org/es/books/espacios-para-la-vida-cotidiana/