Wheelchair Accessible Taxis and Ride-Hailing at Mobility Hubs
Mobility hubs should include accessible options for users who rely on taxis, ride-hailing services, or other alternative transport methods, ensuring that every traveler, regardless of their physical capabilities, can transition between different modes of transport seamlessly while maintaining their independence, dignity, and safety through inclusive design and reliable, on-demand infrastructure tailored to diverse mobility needs.
- Ensure that ride-hailing services at mobility hubs offer accessible vehicles, such as those equipped to carry wheelchairs and other mobility aids.
- Designate specific accessible pickup and drop-off zones for taxis, ride-hailing, and accessible vehicles.
- Install ramped curbs and other necessary infrastructure to support the boarding and alighting of people using mobility aids.
- Provide clear signage and assistance for people who need help arranging accessible transport services from the hub.
Sources
- https://accessible-eu-centre.ec.europa.eu/content-corner/digital-library/en-172102021-accessibility-and-usability-built-environment-functional-requirements_en
- https://www.iso.org/standard/71860.html
- https://www.t-l.ch/collectivites/guide-des-amenagements-pour-les-transports-publics-routiers-tl/
- https://www.leitfadenbarrierefreiesbauen.de/fileadmin/downloads/archiv/barrierefreies_bauen_leitfaden_en_bf_version2.pdf
- https://www.vitoria-gasteiz.org/http/wb021/contenidosEstaticos/especial/cea/20190917/Avance_PMSEP_2020_2030.pdf
- https://www.punt6.org/es/books/espacios-para-la-vida-cotidiana/